Refund Policy | GameReadyFootballPrep Football Prep Service.

This Refund Policy outlines how GameReadyFootballPrep handles refunds, returns, and order concerns for all products and services fulfilled through our nationwide football prep service. We take pride in the craftsmanship, consistency, and hand-conditioned detail that go into every football prepared by our professional football prep service. Our goal is to maintain fairness, transparency, and trust with every athlete, coach, and organization we serve.

Commitment to Quality and Our Football Prep Service

Every football prepared through our football prep service undergoes a multi-step process that includes conditioning, grip enhancement, mud application, drying, and specialized handling. Because each football is customized for the customer, our football prep service invests significant time, labor, and materials before an order ships.We stand behind the work we deliver, and if an issue arises, we will evaluate it promptly and professionally.

Eligibility for Refunds

If you receive a product that is damaged, defective, or not as described, please contact us within 7 days of delivery. Refund requests related to items prepped through our football prep service must include photos, a brief explanation, and the order number.Once we receive your request, our team will inspect the football or product to determine whether it qualifies for a refund.Because every football prepped through our football prep service is custom-conditioned and cannot be reverted back to an unused state, refunds may only be issued under qualifying conditions.Non-Refundable Items and ServicesThe following items are non-refundable once the order has entered the preparation stage:Football prep service labor and conditioning feesCustom stamping or personalizationMud conditioning, grip enhancement, or leather treatmentShipping costs and rush-processing feesAccessories used as part of the football prep service processOnce a football enters our prepping workflow, materials and labor are already invested, and the item cannot be resold, restocked, or un-prepped.Processing Approved RefundsIf your refund request is approved after inspection, the refund will be issued to the original payment method. Please allow standard processing times depending on your bank or credit-card provider.Our support team is trained specifically to assist with orders completed through our football prep service, ensuring accurate and timely responses.In-Store Sales & Event SalesAll in-store sales, event-day sales, or on-site purchases are final. Footballs that have already undergone customization through our football prep service cannot be returned or exchanged under any circumstance unless an error was made by GameReadyFootballPrep.How to Contact UsFor refund questions, documentation, or assistance with an order prepared through our football prep service, please contact us at:info@gamereadyfootballprep.comProvide your name, order number, photos (if applicable), and a brief description of the issue so our team can review your request quickly and accurately.Our PromiseWe appreciate your trust in GameReadyFootballPrep and remain committed to providing the nation’s most reliable football prep service for youth programs, high-school teams, colleges, and professional organizations. Every order is handled with care, and every football is prepped to deliver the performance athletes depend on.